Orders & Shipping

How long does shipping take?
Standard Ground Shipping takes 5–7 business days, while Expedited Shipping arrives in 2–3 business days. Orders over $45 qualify for free U.S. standard shipping.

Do you ship outside the U.S.?
Currently, we only ship within the United States.

How much is shipping?

• Ground Shipping (5–7 business days): $5.95

• Expedited Shipping (2–3 business days): $14.95

• Free Shipping on orders over $45

How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking details.

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Products & Ingredients

What is a Crafted Infusion Mix?
Our Crafted Infusion Mixes are flavorful blends made with fruits, botanicals, and natural sweet elements. They’re designed to mix easily with water, sparkling water, tea, lemonade, or even cocktails.

How do I use the mixes?
Simply add one serving of your chosen Sugar Sippin mix to your favorite base (water, tea, sparkling water, or lemonade). Stir well, add ice, and enjoy.

Do the mixes contain caffeine?
Most of our mixes are caffeine-free. When paired with tea, the caffeine content will depend on the tea base you choose.

Are the products gluten-free or vegan?
Yes, all Sugar Sippin Crafted Infusion Mixes are both gluten-free and vegan friendly.

Can I use them in cocktails or mocktails?
Absolutely! Our mixes are versatile and pair beautifully with spirits, sparkling water, or juices for creative cocktail and mocktail recipes.

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Payments & Returns

What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and Shopify secure payments.

Do you offer returns or refunds?
Yes. If you’re not satisfied with your order, please contact us at sugarsippin@gmail.com within 14 days of delivery. Items must be unused and in original condition to qualify for a refund.

Can I change or cancel my order after placing it?
Orders are processed quickly, but reach out to us at sugarsippin@gmail.com as soon as possible. We’ll do our best to accommodate changes before your order ships.